Food Supply Chain Company Improves Customer Service by Getting Rid of Disparate Systems

Lincolnshire Field Products Ltd (LFP) is one of the UK’s leading fresh produce growers and producers. The company had invested significant resources in refining their Microsoft Dynamics NAV system to meet their specific needs. However, the technology was no longer capable of responding quickly enough to their business challenges. As a result, many processes were handled outside of the core business management system. This led to duplication of data, increased administration costs and inefficient working practices.

The business need was to free up valuable manpower from the task of running a variety of disparate systems to enable them to add value to the customer experience. A combination of LINKFresh® fresh produce functionality seamlessly integrated with Dynamics NAV, were used to meet the full requirements of the company.