PUBLISHED BY: TeamKnowledge
TKDialogs allows customers to maximize the benefits of their customer relationship management implementation by making expert business knowledge available to all – via self-help portals, contact centers and in-person meetings. Dialogs are presented in an easy to use, one step at a time format, making business decisions based on information captured either directly from the customer or from other systems. Dialogs are so easy to use, just by reading and clicking anyone can drive the system.