From the Blogs: Tracking the Competition; Synchronization; Silverlight 2; and a Faster Jscript Export Tool in Dynamics CRM

When In Doubt, Look About: Tracking Competitors in Dynamics CRM: CRM Lady reminds users that tracking the competition is possible with Microsoft Dynamics CRM. She writes that in Dynamics CRM a firm can construct comprehensive competitor profiles against specific opportunities. These profiles can be easily built through the following steps:

Sales > Opportunities > Open an opportunity

Sales > Competitors > Add existing competitor

Offline and Online Synchronization in Microsoft Dynamics CRM: The Microsoft Dynamics CRM Team Blog announced the release of the first "Nuts and...