Here's One Way to Get a Head Start on the Next Dynamics Upgrade

There is a practical way to deal with nervousness you may have moving your organization to a major new Microsoft Dynamics upgrade like AX 2009: join a Technology Adoption Program (TAP).

Participants essentially serve as testers of beta versions of Dynamics products to help the development team work out bugs and improve user friendliness of the final product. But in the process, users not only help shape software for themselves, but also help prepare their organizations for upgrades. Users gain direct access to Microsoft developers, who guide the users through the challenges of an upgrade, and actually listen to many of their suggestions.

That has been the experience of CMC Group, a $50 million maker of specialized labels, based in Bowling Green,...