At Microsoft Dynamics NAV Session, Users Bemoan Their Dependence on VARs and Partners

"Has anyone had an issue dealing with their VAR?" a user of Microsoft Dynamics NAV asked about 15 other users gathered on a conference call Tuesday.

"Has anyone not had an issue dealing with their VAR?" asked another user, to chuckles among the group.

The conference call was an event sponsored by the NAV User Group, ostensibly about "Go Live Experiences," but it quickly evolved into a gripe session about the difficulties associated with finding qualified assistance implementing Microsoft Dynamics NAV.

Part of the problem is what one user called "an ERP-related issue." Partners and VARs each have particular strengths and weaknesses, he noted.

The users nearly all said their don't even try to keep Microsoft Dynamics NAV experts on staff. "It's very difficult to...