The Most Overlooked Cost Item In ERP/CRM System Selection

February 26 2016

During ERP and CRM system selection, the various costs and possible benefits are analyzed in considerable detail and then assessed for each vendor. Oddly enough, one important factor is often completely missed during this process. Which one? The cost of the next ERP/CRM system!

The selection of a new ERP or CRM application is never done as a back-of-an-envelope exercise. After all, most organisations want to profit from the new tool for many years. Many prospective buyers tell us something like the following:

About Guus Krabbenborg

Guus Krabbenborg has been active in the world of business software for more than 30 years. He has held various sales and management positions at Philips, Digital Equipment, DBS Business Solutions and Navision Software successively.

From 2007, Guus was co-founder and partner in Partner Master Class, the Dutch Partner Development Center.

Since 2012 Guus is co-founder and co-owner in QBS Group. This company operates as a Value Added Distributor in the Microsoft Dynamics channel. Today, QBS works with over 600 partners in 20+ countries all over the Europe, Middle-East and Africa region. This makes QBS Group the largest eco-system in the Microsoft Dynamics 365 partner channel worldwide.

In 2018, Guus started a new venture, called Dynamics and More. In this company he focuses on helping both Microsoft partners and Microsoft customers in their business transformation and digital transformation processes. He also delivers inspirational Masterclasses for software selection and Organisational Change.

In addition, Guus is a much-praised writer and presenter. His blogs and articles are valued by both end-users and partners. He is also a frequent speaker at international conferences and seminars - both from Microsoft and Microsoft partners. Guus has published several books on Project Success with CRM and ERP solutions.

Guus can be contacted by e-mail at gk@dynamicsandmore.com and by phone on +31 622 496 073. 

More about Guus Krabbenborg