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Microsoft Dynamics White Papers

Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Microsoft technology-related topics.

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PowerObjects, An HCL Technologies Company

The ability to provide customer-centric omni-channel service should be a priority in your organization.

PowerObjects, An HCL Technologies Company

Empower your agents to support customer success and build relationships

PowerObjects, An HCL Technologies Company
50% of Customer Service CRM Deployments fail to meet an organization’s objectives